Good-Bye T-Mobile. Hello SIMPLE Mobile.

I’ve been with T-Mobile for a long while now, about 7 years and out of contract. I’d say I’m a pretty good loyal customer. I watch my plan and pay my bills on time. I was ok being on the MyFaves plan with a text message bundle that totaled up a good $45 per month. This included a corporate discount I had which knocked off about $6 and covered taxes. Now mind you, I like to keep a good budget for certain things and felt like I could really save by not having data on my phone.

So I was fine paying $45 per month until I got a text message from T-Mobile saying, “Congratulations! You can now access the web on your phone and pay only for the data you use.” My first thought was, did I win something? Not spam again. Why were they congratulating me when this wasn’t even the slightest of great news to me? I checked online to see if this was legit. And there were plenty of customers complaining about the text message and how they couldn’t get the data to be restricted. Seriously T-Mobile, you couldn’t even send me and other loyal customers an official email? That’s a pretty shady move.

Honestly, I think they were congratulating themselves on ripping millions of customers off. So I got stuck with this amazing random-data-pulling-deal for about a day and a half. I was on edge. I’m out running errands and emails are coming in. Megabytes are racking up and the charge is already at $8. I was hustlin’ trying to find another provider. So I called up T-Mobile to see if there was anything else they could do before I made the official leave. The rep offered to restrict data from coming through on my phone, but I still had to pay for the data that already came through. Lame, whatever. I’ve had enough of this awful game. So I requested the data to be restricted since I needed more time to find another provider.

I had my wonderful husband help me do some research and found a new cell service called SIMPLE Mobile. He saw they had a plan that offered UNLIMITED talk, text and web (3G) for $40 a month. Just $40 a month! And they ran off of T-Mobile’s network. This was great news for me since it was way cheaper than what I was paying for, not to mention it included data. So we immediately head out to Fry’s for a SIM card and to Circle K for a pre-paid card. I tried to activate the card online at SIMPLE Mobile’s website but it had some issues processing anything. So I called their customer service and was good to go.

simple mobile

Immediately after, I ended it with T-Mobile. It was a nice run but it’s time to move on. I found a provider that offered me something much better. Good-Bye T-Mobile. Hello SIMPLE Mobile. Thought I’d share this for those that are thinking about changing providers and wanna budget. So if you’re looking to save on your phone service, I suggest checking out SIMPLE Mobile. They’ve got some good plans.

simple mobile plans

They even have a “Bring Your Own Phone” business model. Now, I don’t have to worry about managing my minutes, text messages, and data. You can always ReUp by a pre-paid card, online, text message or calling in. I’ll admit that their online system has been a little buggy but I think they’re still working on that. I’ve had it for almost a month now and it’s been pretty good so far.

Vi

Vi

Vi is a freelance web and graphic designer. She occasionally writes a thing or two about design, tech, and other random topics. Follow her @vi_rox.

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